RESOLVE RENT ARREARS DISPUTES QUICKLY & FAIRLY WITH KINEARA MEDIATION
A cost-effective, neutral, and tenant-friendly mediation service designed to help landlords recover unpaid rent while preventing homelessness.
HOW IT WORKS
About the Service
WHY CHOOSE KINEARA MEDIATION?
At Kineara, we understand the challenges of rent arrears disputes, and we know that effective mediation between landlords and tenants is a cost saving alternative to eviction. As a charity committed to preventing homelessness, we offer a trusted mediation service that tenants are more likely to engage with, leading to faster, more sustainable resolutions.
Considering the upcoming changes in Section 21 of the Renters’ Rights Bill, our mediation service offers landlords a practical and supportive way to engage tenants and resolve disputes effectively.
Independent & Neutral – We act as a bridge between landlords and tenants to find fair solutions.
Tenant-Friendly Approach– Unlike law firms, tenants see us as a supportive service, not a threat.
Fast & Cost-Effective– Avoid expensive legal fees and long eviction processes.
Legally Binding Agreements– Our mediation outcomes are documented and enforceable.
PRICING
We offer transparent pricing so landlords can resolve disputes at a fraction of the cost of legal action.
Benefit of Mediation
WHO CAN BENEFIT FROM KINEARA MEDIATION?
Self-Managed Landlords –Quickly resolve rent arrears without expensive legal action.
Estate Agents & Letting Agencies – Handle disputes professionally for multiple properties.
Housing Associations & Social Landlords – Prevent evictions while ensuring fair tenant treatment.
Temporary Accommodation Providers – Manage tenancy disputes in a fair and structured way

FREQUENTLY ASKED QUESTIONS
Mediation is faster, cheaper, and more effective at recovering rent while keeping tenants engaged. Our charitable engagement also means tenants are more likely to communicate with us than with legal representatives.
If the tenant declines to participate, we issue a non-engagement report, documenting the outreach efforts and responses.
Yes. If both parties sign the agreement, it is legally binding and can be enforced in court if necessary.
Most cases are resolved within 10 working days, compared to months for legal proceedings.
Yes! Mediation is designed to recover unpaid rent, negotiate payment plans, or arrange a mutual agreement that supports both parties to prevent eviction. If both parties decide to move on, we support a smooth transition for the tenant to secure alternative housing.
Contact Us
For enquiries or to schedule a visit, please contact us using the details below.
PHONE NUMBER
0203 278 1377
MAIL ADDRESS
mediationservice@kineara.co.uk
ADDRESS
15 Selby Street Whitechapel London E1 5BX



