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Relief and support during Covid-19: A list of links and resources

Relief and support during Covid-19: A list of links and resources

We’ve put together a list of webpages and resources where people can find up-to-date information and support while the UK is tackling the Coronavirus crisis. In particular, these links are for those people who may be living in precarious situations, facing financial hardship, housing insecurity, or mental health concerns. Follow the links below to find information on managing bills, dealing with landlords, and more.

We have also included resources for groups who may be at a higher risk of either illness or who are likely to become vulnerable during the lockdown period, which you can find below.

Last updated 31.01.21

Links to Government Covid-19 relief measures

The Government has issued a list of what it considered key workers at this time and therefore who has school eligibility at this time: Guidance for schools and education providers.

The Government’s full guidance for tenants, landlords, housing providers and local authorities can be found here. The current measures mean no-one (including private renters, social renters, property guardians, and people in TA) will face eviction for three months, and LHA rates have been increased to cover 30% of rent.

Turn2Us has a regularly updated webpage with guidance on all the new and existing benefits. This page also includes a benefits calculator and a list of grants available for people in financial hardship.

StepChange, the debt charity, also has advice about how to manage bills and debts during this time, with advice about what creditors and utility companies may do to help individuals unable to pay.

The government has promised that utility companies will not be allowed to disconnect credit meters at this time, and customers in financial distress will be supported by their energy company to look at options for reducing payments or debts.  This link also includes advice for people with pre-pay meters, and a list of utility company helplines.

Several mobile and internet providers including Vodaphone, EE and O2 have agreed to protect vulnerable customers by removing broadband data caps, providing support to those who cannot meet their bills, and offer affordable packages.

And here is information about how parents and carers can access supermarket vouchers for children eligible for free school meals.

Guidance and support for specific groups

Renters

Measures toprotect private renterswere revised over the last week and may still change again, but for nowGeneration Renthas gathered the latest Government support packages that are available, and how to access them. 

Shelter has regularly updated guidance for bothrenters and home owners about their rights and benefitsduring this time. 

But there are calls for more to be done, andLondon Renters Union are calling for rent suspensions, in line with the mortgage holidays offered to homeowners. They also have drafted atemplate letterrenters can use to negotiate rent holidays or decreases with their landlord. 

Advice4Renters provides free or low-cost legal advice and representation from expert housing specialists.   

Shelter’s free housing advice helpline 0808 800 4444 is open 8am-8pm on weekdays and 8am-5pm on weekends, 365 days a year. 

BME groups

The Race Equality Foundation has guidance on how Covid-19 may impactblack and minority ethnic people. While BME groups generally have a younger average age, risk factors like heart disease and diabetes are higher in African/Caribbean and South Asian groups. BME people are also more likely to be in key worker occupations and more likely to live in overcrowded conditions than white British people, and therefore potentially at higher risk of exposure to infection. 

The Ubele Initiative have adedicated Covid-19 support and resource page for BAME communities.You can also read Kineara’s case study with Ubele Initiative.

The GMCVO has put together this useful webpage of information, sources of support and resources for BAME communities 

The Indigo Trust has listed a number of organisations that it has funded to continue providing essential support to BME groups during Covid-19. You can read more about them and access further links here.  

Doctors of The World have publishedCovid-19 guidance for patients in a number of languages. The guidance is based on the government’s advice and health information and was produced in partnership with the British Red Cross, Migrant Help and Clear Voice. 

Askdoc have producedshort videos translating NHS England Covid-19 advicein variouslanguages. 

South Asian Health Foundation have a range ofresources and links about Coronavirus in South Asian languages. 

Europia is also working with Doctors of the World, providing them withtranslations of COVID-19 NHS Guidanceinto Bulgarian, Estonian, Hungarian, Latvian and Lithuanian. 

Public Health England haveinformation for migrants translated into different languagesavailable to download. 

The BAME Stream is offering FREE culturally appropriate bereavement support and is now taking referrals. 

Victims of domestic abuse

Solace Women’s Aid, the Public interest Law Centre, and other specialist VAWG groups are concerned we will see a surge in violence in the home, as victims of abuse are unable to leave the home. They are calling forurgent action for domestic violence survivors during the lockdown, with a letter to the Ministry for Housing, Communities and Local Government. They are also calling forrefuges to receive ring fenced Coronavirus funding. 

Solace Women’s Aid also offers a hub of resources for DV victims and survivors including free Covid-19 webinars and lists of safety measures if you are in an abusive relationship during Covid-19.  

The government has launched the Ask for Ani (Action Needed Immediately) codeword scheme to enable victims of domestic abuse to access immediate help from the police or other support services, from the safety of their local shop, or pharmacy. 

Safe Lives has a useful webpage for victims of domestic abuse. This includes a guide for staying safe during COVID-19, specialist joint-guidance for DV survivors  

Surviving Economic Abuse offers helpful resources for survivors whilst self-isolating, as well as practical issues including benefits. There is also useful information for professionals working with victims and survivors of economic abuse.

The Women and Girls Network offers a range of online resources covering mental health and wellbeing, educational tools and translations.  

Refuge and the National Domestic Abuse Helpline (0808 2000 247) has information about your rights and options, including legal help and help with housing.  

Women’s Aid is continuing to provide the Survivors’ Forum, an online resource for survivors of domestic abuse which can be accessed 24/7; live chat and email service. 

Asylum seekers and refugees

The Home Office has pledged tostop evicting asylum seekers from government accommodationfor a period of three months once their claim or appeal is decided. A decision will be made on Friday 3rdApril aboutwhether to suspend No Recourse to Public Funds policy. 

Here is useful advice forsupporting migrants and asylum seekersduring the crisis, with additional helplines. And here is apetition calling for people being held in immigration detention to be releasedso they can have proper access to healthcare. 

The Red Crosshas put together a webpage with various support for refugees, asylum seekers or vulnerable migrants.

Women for Refugee Women are supporting refugee and asylum-seeking women during the pandemic, from women who been made homeless during the pandemic to women who do not have the money to feed their children. You can find out more and donate to their appeal here.   

The Refugee Council, who has beencalling on the governmentto protect people seeking asylum and refugees at risk, has a regularly updated webpage on Changes to Asylum & Resettlement policy and practice in response to Covid-19’  

Joint letter on protecting migrants from COVID-19: Asylum Matters, Liberty, Medact and others have signed a joint letter to the Home Secretary calling for specific measures to protect migrants and the general population from COVID-19. This includes calls for the suspension of all NHS charging and data-sharing for the purposes of immigration enforcement and the suspension of the ‘no recourse to public funds’ conditions to ensure everyone can access support. You canread the letter and add your name here.

Right to Remain has a regularly updated webpage on the Changes to the asylum and immigration processesdue to Covid-19. You can find other resourcesformigrants and their advocates on the Migrant Information Hub 

Training 19/01/2021 (multiple dates): Trauma informed training on Housing Rights for Refugee and Migrant Women delivered by Baobab Women’s Project. The sessions will cover trauma-informed care, developing effective support services, migration and human rights, and housing.  

Training 27/01/2021, 18:00 – 20:00 GMT: Refugee Mental Health Training exploring psychosocial challenges faced by refugees and asylum seekers, experiences of depression and intergenerational trauma. The session is psychiatry trainee and diasporic medical student who will be drawing on their own personal experiences.  

Children in temporary accommodation

The Lancet has written a short comment about how children in temporary accommodation are at high risk of exposure to Covid-19 and potential direct and indirect health impacts of isolating in overcrowded, shared or confined spaces.

Disabled people

Scope has lots ofinformation for disabled peopleabout support that is available at this time. And here is guidance fortackling isolation during a time of ‘physical distancing’ to keep us socially connected, from AbilityNet, a charity that aims to ensure IT is available to everyone regardless of ability, including older and disabled people. 

Concerns have been raised by disabled rights organisations thatemergency changes to the Care Act means that local authorities could suspend their dutiesand refuse people assessments and care. 

Groups with accessibility needs 

Translated audio guidanceon COVID-19has beenupdatedby Doctors of the World. 

People with mental illness

Rethink Mental Illness has put together questions and answers forpeople living with mental illness and those who care for them, including prescriptions and carer visits. The government also madeemergency changes to the Mental Health Act last week, causing some concern that increased government powers will make it easier for people to be detained. 

Rethink Mental Ilness has also produced this guidance on the Covid-19 vaccine for people living with mental health. Under current proposals, people diagnosed and livinlg with severe mental illness are classed as a priority group to receive the vaccine. 

Mind has put together a webpage of information and tips to help you cope while the UK is tackling the Covid-19 pandemic. You can also call the infoline on 0300 123 3393 to takeabout mental health and where to get help near you.  

Local Covid-19 mutual aid groups

Bexley

Bexley Borough Covid-19 Mutual Aid Group (Facebook group)

Covid 19 – Mutual Aid Bexley Support & Inspiration (Facebook group)

Isolation Help Bexley

Hackney

Hackney Covid 19 Mutual Aid (Facebook group)

The Boiler House N16

Tower Hamlets

Tower Hamlets Covid 19 Community Support (Facebook group)

Stepney Green mutual aid group (WhatsApp group)

Limehouse Aid (WhatsApp group)

Search for a mutual aid group in your area or for a friend in need: Covid Mutual Aid UK

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