Relief and support during Covid-19: A list of links and resources

We’ve put together a list of webpages and resources where people can find up-to-date information and support while the UK is tackling the Coronavirus crisis. In particular, these links are for those people who may be living in precarious situations, facing financial hardship, housing insecurity, or mental health concerns. Follow the links below to find information on managing bills, dealing with landlords, and more.

We have also included resources for groups who may be at a higher risk of either illness or who are likely to become vulnerable during the lockdown period, which you can find below.

Last updated 04.04.20

Links to Government Covid-19 relief measures

The Government has issued a list of what it considered key workers at this time and therefore who has school eligibility at this time: Guidance for schools and education providers.

The Government’s full guidance for tenants, landlords, housing providers and local authorities can be found here. The current measures mean no-one (including private renters, social renters, property guardians, and people in TA) will face eviction for three months, and LHA rates have been increased to cover 30% of rent.

Turn2Us has a regularly updated webpage with guidance on all the new and existing benefits. This page also includes a benefits calculator and a list of grants available for people in financial hardship.

StepChange, the debt charity, also has advice about how to manage bills and debts during this time, with advice about what creditors and utility companies may do to help individuals unable to pay.

The government has promised that utility companies will not be allowed to disconnect credit meters at this time, and customers in financial distress will be supported by their energy company to look at options for reducing payments or debts.  This link also includes advice for people with pre-pay meters, and a list of utility company helplines.

Several mobile and internet providers including Vodaphone, EE and O2 have agreed to protect vulnerable customers by removing broadband data caps, providing support to those who cannot meet their bills, and offer affordable packages.

And here is information about how parents and carers can access supermarket vouchers for children eligible for free school meals.

Guidance and support for specific groups

BME groups

The Race Equality Foundation has guidance on how Covid-19 may impact black and minority ethnic people. While BME groups generally have a younger average age, risk factors like heart disease and diabetes are higher in African/Caribbean and South Asian groups. BME people are also more likely to be in key worker occupations and more likely to live in overcrowded conditions than white British people, and therefore potentially at higher risk of exposure to infection.

Victims of domestic abuse

Solace Women’s Aid, the Public interest Law Centre, and other specialist VAWG groups are concerned we will see a surge in violence in the home, as victims of abuse are unable to leave the home. They are calling for urgent action for domestic violence survivors during the lockdown, with a letter to the Ministry for Housing, Communities and Local Government. They are also calling for refuges to receive ring fenced Coronavirus funding.

Solace are also offering four 1-hour webinars for FREE about how to support DV survivors at this time.

Renters

Measures to protect private renters were revised over the last week and may still change again, but for now Generation Rent has gathered the latest Government support packages that are available, and how to access them.

Shelter has regularly updated guidance for both renters and home owners about their rights and benefits during this time.

But there are calls for more to be done, and London Renters Union are calling for rent suspensions, in line with the mortgage holidays offered to homeowners. They also have drafted a template letter renters can use to negotiate rent holidays or decreases with their landlord.

Asylum seekers and refugees

The Home Office has pledged to stop evicting asylum seekers from government accommodation for a period of three months once their claim or appeal is decided. A decision will be made on Friday 3rd April about whether to suspend No Recourse to Public Funds policy.

Here is useful advice for supporting migrants and asylum seekers during the crisis, with additional helplines. And here is a petition calling for people being held in immigration detention to be released so they can have proper access to healthcare.

Children in temporary accommodation

The Lancet has written a short comment about how children in temporary accommodation are at high risk of exposure to Covid-19 and potential direct and indirect health impacts of isolating in overcrowded, shared or confined spaces.

Disabled people

Scope has lots of information for disabled people about support that is available at this time. And here is guidance for tackling isolation during a time of ‘physical distancing’ to keep us socially connected, from AbilityNet, a charity that aims to ensure IT is available to everyone regardless of ability, including older and disabled people.

Concerns have been raised by disabled rights organisations that emergency changes to the Care Act means that local authorities could suspend their duties and refuse people assessments and care.

People with mental illness

Rethink Mental Illness has put together questions and answers for people living with mental illness and those who care for them, including prescriptions and carer visits. The government also made emergency changes to the Mental Health Act last week, causing some concern that increased government powers will make it easier for people to be detained.

 

Local Covid-19 mutual aid groups

Bexley

Bexley Borough Covid-19 Mutual Aid Group (Facebook group)

Covid 19 – Mutual Aid Bexley Support & Inspiration (Facebook group)

Isolation Help Bexley

Hackney

Hackney Covid 19 Mutual Aid (Facebook group)

The Boiler House N16

Tower Hamlets

Tower Hamlets Covid 19 Community Support (Facebook group)

Stepney Green mutual aid group (WhatsApp group)

Limehouse Aid (WhatsApp group)

Search for a mutual aid group in your area or for a friend in need: Covid Mutual Aid UK