Trevor* was referred to our Opening Doors programme which aims to support people facing homelessness into long-term, sustainable housing. Before the support, he was living in an HMO, struggling to maintain his recovery from alcohol, and going through other mental health and wellbeing challenges. He was eligible for social housing but had been on the list for some time. Here, we share his journey into social housing and how he benefitted from Kineara’s support.  

Opening Doors Programme

“Sandra has been fantastic. Always there for me when I needed her. She helped out with my paperwork. Even when I’ve been down and depressed, she’s sat there and listened. There isn’t anything negative to say about her. Everything has been brilliant.”

said Trevor.

When Sandra, our Kineara practitioner started working with Trevor it was clear that the shared accommodation meant that his pursuit of recovery from alcohol and improved health was in jeopardy. Other residents were drinking, and several times police were called to the property.

Trevor had also been diagnosed with depression and epilepsy, and at times would have seizures brought on stress and anxiety, which had only increased due to his housing situation. “My experience living in the HMO was horrible!” he says, “It made it harder for me to control my drinking and manage my alcohol limits.”

For peace, mental focus, and to keep away from alcohol, Trevor found it easier to stay in his own room – but during lockdown the pressures of this isolation took a toll on his mental health. Through listening ear work, welfare calls, support with paperwork and lots of encouragement, Sandra supported Trevor to keep bidding for flats, to keep paying off rent arrears that had built up and prepare for a positive change to come.

Having someone to share the burdens of his isolation was crucial and his determination paid off. Reflecting on the support, Trevor says, “She was there to listen and guide me when I needed her. It’s hard to pick one benefit or main outcome as everything’s been great.”

Recently, he called to tell us he signed a tenancy for his own flat having been finally offered a social housing tenancy. Sandra says that housing was the biggest factor in turning his situation around and achieving positive outcomes overall. “I feel that now he is now in a much better position and headspace to take on any challenges he may be facing, like managing his alcohol and rent arrears. He is now really happy to just get on with things.”

*Name has been changed to protect client identity.

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Trevor is in a better position and headspace to take on any challenges he may be facing, like managing alcohol consumption and preventing rent arrears. He is now really happy to just get on with things.